Please read the following terms and conditions of use. By accessing, browsing, or using this website, you acknowledge and accept that you have read, understood, and agreed to be bound by these Terms. If you do not agree to these Terms, please do not use this website.
Interpretation: “We”, “Us”, “Our” and “Ourselves” refers to CRAZY WAREHOUSE including its Owners, Directors.
All the information contained in this website has been prepared for general information and it is not intended that the Information be relied on by recipients. We do not give any warranty as to the accuracy, completeness or reliability of the Information.
Limitation of liability:
To the extent legally permitted, we are not liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type related to or arising from: (a) this website; (b) any use of this website or of any site or resource linked to, referenced or accessed through this website; or (c) the use or downloading, or access to, any materials, information, products or services, including, without limitation, any lost profits, business interruption, lost savings or loss of programs or other data. These exclusions apply even if we are expressly advised of the possibility of such damages and extend to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms and our maximum aggregate liability to you for all losses, damages and other amounts referred to in the above exclusions of liability under any cause of action referred to in the above exclusion of liability is limited to AUD$50.00.
You agree to indemnify, defend and hold harmless to us from and against all losses, expenses, claims, proceedings and damages of every kind due to or arising out of any violation of these Terms, the rights of another party or any applicable law or arising out of any activity related to your account, by you or any other person accessing this website using your Internet account. The indemnity in this clause extends to and applies for the benefit of our owners, directors, employees, agents, contractors, licensors and suppliers.
We are bound by the National Privacy Principles, as provided in the Privacy Act (Cth) 1988 (“Privacy Act”).The information that we collect is generally of a business nature. You acknowledge and consent that any Information provided to us in connection with the use of this website may be used by us for general business purposes, including but not limited to marketing and research purposes. We may use or disclose your personal information to third parties as reasonably required, including our service providers, but not limited to, requiring us to release Information under any applicable law
While we strive to protect your information and to prevent unauthorized access to any Information on this website, no data transmission over the Internet can be guaranteed as totally secure. We cannot ensure the security of any information transmitted to or from the website or the security of Information contained on the website. When you enter your personal details to establish an account or to place an order, a secure server is used. Secure Sockets Layer (SSL) encrypts the information you send through this website. We make no warranty in respect of the strength or effectiveness of that encryption and accept no responsibility for events arising from unauthorised access of the information you provide. We, including our owners, directors, employees and service providers do not accept any liability for any loss, damage, cost or expense incurred by any person whatsoever arising out of or referable to the any unauthorized access to any Information on this website or information transmitted to or from this website.
If you are allocated a password to access any part of this website, you are responsible to prevent the password being disclosed to any third party.
Copyright and trademarks:
We reserve and own copyright to information on this website. No part of this website should be altered, reproduced, distributed or adapted in any form without our express written consent. “Trademark” are registered Trademarks of “Crazy Warehouse” or its suppliers.
The prices for goods and / or services are including GST. Prices are excluding Postage charges. We reserve the right to make changes to prices without prior notice. Although we strive to make efforts to list products at accurate pricing, however in an event an error is made and a product is listed at an incorrect price by mistake, we reserve the right to process orders at the incorrect price. If an order has already been processed at incorrect price and also been paid, we will contact regarding cancellation of the order and reimburse you if payment is made for it.
We accept payment by Australian Credit Cards such as Visa Card and Master Card. We also accept payment by Pay Pal. We do accept international Credit cards. All Payments are processed on check out. Orders cannot be processed until full & clear payment is received by us. Title of the goods does not transfer until full, cleared payment is received. Please note that payment processing for orders placed on weekend or a public holiday will begin at the next working day.
Postage & Delivery:
All orders are sent out by Australia Post or by a courier service. We strive to Despatch your order within 24 hours of receipt of clear payment. Once the order is dispatched, standard delivery lead time (Transit time) of the service provider will apply. As a general guide, Service provider’s normal transit time of 2 to 15 days will apply depending upon your location. The risk in goods shall pass to the customer as soon as order is dispatched from our warehouse. All transit loss is at your own risk. In some Regional & remote areas, our service provider will be able to deliver your order to their nearest transport depot, you can then collect it from the depot.
We reserve the right to change the current Postage & delivery fee to take account of variations in the cost to us.
We will endeavour to fulfill orders promptly, but will not be liable in respect of any delay occurring in the supply of goods and/or services and all consequences of such delay.
The customer shall receive the benefit of all warranties and conditions which are implied by law and which we may not lawfully exclude. Subject to above but to the fullest extent permitted by law, we exclude all other implied warranties and conditions and limits it liabilities for a breach of an express or implied term, condition or warranty of this contract to one of the following at the option of Crazy Warehouse:
- In the case of goods, to the replacement or repair of the goods or the cost of replacing or repairing the goods, excluding any postage & delivery charges.
- In the case of services, to the supplying of the services again, or the cost of supplying the services again.
Special attention for products with Manufacturer Warranty:
Lot of Products that we sell especially home appliances, electronics, Computers and peripheral products are serviced and supported by the manufacturer or products supplier. These products usually require a very high level of after sales support that only the manufacturer or product’s supplier can provide. It is for this reason; we cannot provide you any after sales service on such products. In all circumstance you must you must contact the manufacturer or supplier for any after sales service.
If the product is defective you must notify our support team within 7 days of its arrival. The customer must notify us by sending an email to firstname.lastname@example.org with details of invoice reference number, Nature of defect, reasons for lodging the returns and your complete contact details. Once our support team makes an assessment of the claim and determines the product is defective, they will issue you a Return Authorisation Number (RAN). RAN number is a must and under no circumstance returns will be accepted without it. You must return the goods in its original packaging with all accessories, product manual and documentation. Failure to do so will result in rejection of refund. We are not responsible to pay for the postage of Returns. All returns must be sent to our business address: Crazy Warehouse, Unit 27/ 317 Woodpark Road Smithfield NSW 2164
These Terms are governed by the law of New South Wales, Australia and are subject to the non-exclusive jurisdiction of the courts of New South Wales and its appellate courts.